Frequently Asked Questions

Everything you need to know before bringing Ador home.

We want your experience with Ador Wall Decor to be as effortless as choosing the artwork itself. Here are answers to some of the questions our customers ask most often.

About Our Wall Art

What type of wall art does Ador offer?

We offer a curated range of wall art designed for modern interiors, including abstract art, landscape art, nature-inspired artwork, Islamic calligraphy, inspirational art, and statement pieces.

What makes Ador Wall Decor different?

We focus on artwork that combines timeless design, premium presentation, and contemporary aesthetics. Every piece is selected to help transform an ordinary wall into a meaningful part of your interior.

Is Ador wall art suitable for modern homes?

Yes. Our collections are designed to complement a wide range of interiors, including living rooms, bedrooms, dining areas, offices, hallways, and entryways.

Product & Quality

What materials are used for your artwork?

The material and finish can vary depending on the product. Please check the individual product page for the specific materials, dimensions, and finish available for that artwork.

Are the colors exactly as shown in the pictures?

We make every effort to display our artwork as accurately as possible. However, colors can appear slightly different depending on your screen, display settings, lighting, and room environment.

How do I choose the right size?

Consider the wall you're decorating and the furniture surrounding it. As a general rule, artwork should feel proportionate to the space rather than appearing too small or too large.

For a statement wall, a larger piece can create a stronger visual impact. For smaller spaces, a smaller artwork or coordinated set can work beautifully.

Can I see the artwork in a room before buying?

Our lifestyle images are designed to help you visualize how artwork can look within an interior. We recommend checking the product dimensions before ordering to make sure the size is right for your wall.

Orders

How can I place an order?

Simply select your preferred artwork, choose the available options and quantity, add it to your cart, and proceed to checkout.

Can I change or cancel my order?

If you need to change or cancel an order, please contact us as soon as possible. Once an order has entered processing or production, changes may no longer be possible.

Will I receive an order confirmation?

Yes. After successfully placing your order, you should receive an order confirmation with your order details.

Shipping & Delivery

Do you deliver across Pakistan?

Ador Wall Decor serves customers across Pakistan. Delivery availability and charges may depend on your location and order.

How long does delivery take?

Delivery times can vary depending on the product, order processing, and your location. Please refer to the shipping information provided at checkout or on the relevant product page for the most accurate estimate.

How can I track my order?

Once your order has been dispatched, tracking information will be provided when available so you can follow its delivery progress.

What should I do if my order arrives damaged?

Please contact us as soon as possible after receiving your order and provide clear photographs of the artwork, packaging, and damage. This allows our team to assess the issue and assist you with the next steps.

Returns & Exchanges

Do you accept returns?

Our return eligibility depends on the product and the circumstances of the return. Please review our Returns & Exchange Policy before placing your order.

Can I exchange my artwork for another design?

Exchange availability depends on the product and condition of the item. Please contact our customer support team if you need assistance with an exchange.

What if I receive the wrong item?

If you receive an item different from what you ordered, contact us promptly with your order number and photographs of the item received, and we'll help resolve the issue.

Care & Installation

How should I clean my wall art?

Use a soft, dry, lint-free cloth to gently remove dust. Avoid harsh cleaning products, excessive moisture, and abrasive materials.

Where should I hang my artwork?

Keep your artwork away from prolonged exposure to direct sunlight, excessive moisture, and extreme temperatures. For the best visual effect, position artwork at a comfortable viewing height and consider the surrounding furniture and lighting.

Does the artwork come ready to hang?

This can vary by product. Please check the individual product listing for information about the included hanging hardware and installation requirements.